We are open to the public out of school hours and term time. During school hours the Centre is for the exclusive use of The Milestone School pupils (with the exception of the café – which is open to everyone 7 days a week.)
Our priority and our facility design is aimed towards providing activities and therapies for people (children, young people and adults) with a disability, and their families/carers. We run some hydrotherapy sessions during the weekends and increasingly after school/ late afternoon, as well as other activities throughout the week.
The pool at Chamwell is not a swimming pool but a hydrotherapy pool. This means as it is heated to between 34 and 36 degrees, it is too warm to actively swim in. The depth range is only 0.8m – 1.3m. The hydrotherapy pool is neither suitable nor appropriate for general swimming.
What are your opening hours?
The Café is open to the public daily, during term-time, it is, Monday-Thursday 9:30am-3:00pm, Friday 9:30am-4:00pm, Saturday 9:00am-4:00pm and Sunday 9:30am-4:00. And during the school holidays, it is, Monday-Friday 10:00am-4:00pm, Saturday 9:00am-4:00pm and Sunday 9:30am to 4:00pm. Please note that after these hours, there is no cafe access and doors wil be fobbed closed.
There is lift access to the first floor café.
During the school day, term time, the facilities in the Centre (soft play, hydrotherapy pool, interactive bouldering wall and rebound trampoline) are for the exclusive use of pupils of The Milestone School.
We are open after school, on weekends and during school holidays when our members can book in for a range of activities (see https://www.chamwellcentre.org.uk/whats-happening). Please see the facilities pages for activity timetables of when you can book in!
To book our facilities we ask that you become a registered user by completing a registration form. Please email admin@chamwellcentre.org.uk to request a form or you can visit the centre to pick up one up.
We welcome you to visit the café whenever we are open, meet up with friends or enjoy a snack on your own.
However, to access any of our other facilities you must book first. Please email bookings@chamwellcentre.org.uk or call us on 01452767700 to make a booking or check availability. For Softplay only you can book online – see https://www.chamwellcentre.org.uk/booking-page
We only take card payments at Chamwell. We do not have the facilities to manage cash payments. The prices for various activities can be found on the Home page. Payment will be taken on bookings, unless you are otherwise informed.
Yes. We run 1-2-1 lessons for children and adolescents with disabilities and additional needs. Our lessons are 30-minutes and are currently run as a block of 12 weeks on Sundays. Lessons are purchased in two blocks of 6 weeks, on prior to the start and one mid-way through. Due to limited spaces available and the high demand, there is currently a waiting list. After the 12-weeks, swimmers can move on elsewhere or re-join our waiting list. For further enquires, more information or to be placed on the waiting list, please contact swimlessons@chamwellcentre.org.uk.
In partnership with the charity Level Water, we also run some introductory swim lessons for children with physical disabilities. This is organised with Level Water themselves, where more information can be accessed on their website https://www.levelwater.org/.
Our pool facilities are NOT suitable for adults or young adults to swim recreationally.
Please visit our website and the ‘prices’ page for details click here. Our Charity Administrator will be happy to help you with your booking admin@chamwellcentre.org.uk
The Chamwell Centre Charity Fee Waiver Policy
At The Chamwell Centre Charity, we know that finances can be difficult for families, and we never want the cost of sessions to be a barrier to disabled children and young people taking part.
We offer fee waivers to families who need financial support, and every request is treated with care and confidentiality. Fee waivers are agreed by our General Manager, Ria Heap, who you can contact by email at Ria.heap@chamwellcentre.org.uk
We keep track of the waivers we provide to make sure the charity can continue to offer them sustainably — because everyone who comes through our doors deserves the same high quality experience.
We have two rooms available to hire, Bradbury 1 and Bradbury 2. They can be hired as individual rooms or as an entire open space with the concertina wall, open.
Meeting Room / Activity Space Hire
Minimum hire 2 hours.
Bradbury Room 1
Meeting room (comfortably seats 25 with tables)
£22.50 per hour
£18.00 per hour (charity rate)
Bradbury Room 2
Meeting room (comfortably seats 15 round a table)
£17.50 per hour
£15.00 per hour (charity rate)
Visit the What’s Happening page on our website.
Guidelines for use of our soft play room is for no one over the age of 14 or 148 cm tall to use the soft play.
Time in a hydrotherapy pool is limited to 30-40minutes - because of the heat of the water. We book sessions out for an hour at a time – this includes changing time before and after ie 10-15minutes before and after, allowing 30-40 minutes in the pool. Please do not arrive early for your pool time - we will not allow you access until the allotted time.
We are not a leisure centre and we require you to be in the pool with your child and to take full responsibility for them.
No. We do not provide slings for hoisting. You need to bring your own. If you are to use the pool you need to bring two slings – one to get wet and one to remain dry.
The Chamwell Centre was built entirely by charitable funding and will rely on the generosity of the public, businesses and charitable trusts to continue its work and to ensure that children and adults in Gloucestershire can enjoy its facilities.
Volunteering
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Making a single donation or regular giving
Organising a fundraising event
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Remembering The Chamwell Centre in your will
